:root{font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#1c302a;background:#f3f6f4;font-size:16px;--green:#175d4b;--lime:#d3f3ac;--line:#dde6e0;--muted:#61716a;--light:#eef4ef}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.5}button:focus-visible,a:focus-visible{outline:3px solid #5b9988;outline-offset:3px}input,textarea,select{width:100%;border:1px solid #cdd9d1;border-radius:8px;background:#fff;padding:11px 12px;color:#1c302a;min-width:0}input:focus,textarea:focus,select:focus{outline:2px solid #84b6a4;outline-offset:1px}textarea{resize:vertical;line-height:1.5;max-height:200px}label{font-size:.875rem;font-weight:600;display:block}label input,label textarea{margin-top:7px}h1,h2,p{margin-top:0}h1{font-size:1.5rem;font-weight:650;letter-spacing:-.035em}h2{font-size:1.125rem;font-weight:650}p{line-height:1.55}.muted{color:var(--muted)}.eyebrow{font-size:.75rem;letter-spacing:.13em;font-weight:750;color:var(--green)}.brand-symbol{display:flex;align-items:center;justify-content:center;flex-shrink:0;background:var(--green);color:var(--lime);width:44px;height:44px;border-radius:13px;font-size:1.625rem;font-weight:800;text-decoration:none}.primary,.secondary{border:0;border-radius:8px;min-height:44px;padding:11px 18px;font-size:.875rem;font-weight:650;display:inline-flex;align-items:center;justify-content:center;gap:18px}.primary{background:var(--green);color:#fff}.primary:hover{filter:brightness(.9)}.secondary{background:white;border:1px solid #cdd9d1;color:#294b3d}.small{min-height:38px;padding:8px 12px}.text-button{background:none;border:0;color:var(--green);font-size:.875rem;padding:8px 4px}.footnote{font-size:.75rem;color:var(--muted);line-height:1.6}.error{color:#a02e2e;font-size:.875rem;white-space:pre-wrap}.banner{padding:12px 24px;background:#fff0ec;margin:0;border-bottom:1px solid #f4d5d0}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}[hidden]{display:none!important}.login-page{min-height:100dvh;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:36px 20px;background:radial-gradient(ellipse at 90% 10%,#ddece2,transparent 55%),#f3f6f4}.login-brand{display:flex;align-items:center;gap:13px;letter-spacing:.12em;font-size:.875rem;font-weight:750;margin-bottom:34px}.login-card{width:min(440px,100%);background:white;padding:38px;border:1px solid var(--line);border-radius:16px;box-shadow:0 16px 50px #12312308}.login-card h1{font-size:2rem;margin-bottom:12px}.login-card label{margin-top:23px}.login-card .primary{width:100%;justify-content:space-between}.login-card .footnote{margin:18px 0 0;text-align:center}.login-footer{font-size:.75rem;color:var(--muted);margin:28px 0 0}.workspace{display:flex;height:100dvh;overflow:hidden}.rail{width:76px;flex-shrink:0;background:#123b31;display:flex;flex-direction:column;align-items:center;padding:24px 10px;gap:16px;color:white}.rail .brand-symbol{background:#d3f3ac;color:#123b31}.rail-label{writing-mode:vertical-rl;letter-spacing:.17em;font-size:.75rem;color:#bed1c7;margin-top:32px}.avatar{margin-top:auto;width:36px;height:36px;background:#ffffff18;display:grid;place-items:center;border-radius:50%;font-size:.875rem}.rail-exit{color:#d6e8df;background:none;border:0;font-size:1.5rem;padding:8px}.desk{flex:1;min-width:0;display:flex;flex-direction:column}.topbar{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:23px 28px;border-bottom:1px solid var(--line);background:#fff}.topbar h1{margin:5px 0 0}.session{display:flex;align-items:center;gap:22px;font-size:.875rem}.connection{color:var(--muted);font-size:.75rem}.inbox-layout{display:flex;flex:1;min-height:0}.inbox{width:345px;flex-shrink:0;display:flex;flex-direction:column;border-right:1px solid var(--line);background:#fff}.inbox-heading{padding:24px 22px 14px;display:flex;justify-content:space-between;align-items:center}.inbox-heading h2{margin:0}.count{font-size:.75rem;background:#eaf0eb;padding:4px 8px;border-radius:6px}.search-label{padding:0 20px}.search-label input{background:#f7f9f7;margin:0}.filter-label{padding:18px 20px;display:flex;align-items:center;gap:14px;font-size:.875rem;color:var(--muted)}.filter-label select{font-size:.875rem;padding:8px}.conversation-list{overflow:auto;flex:1}.conversation-item{width:100%;text-align:left;border:0;border-top:1px solid #edf1ed;background:#fff;padding:19px 22px;border-left:3px solid transparent}.conversation-item:hover{background:#f6f9f6}.conversation-item.selected{background:#eef5ef;border-left-color:var(--green)}.conversation-item-head{display:flex;justify-content:space-between;align-items:center;gap:8px}.conversation-item-head strong{font-size:.9375rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-item time{font-size:.75rem;color:var(--muted);white-space:nowrap}.company-preview{font-size:.8125rem;color:#466254;margin:4px 0}.message-preview{font-size:.875rem;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-bottom:12px}.conversation-badges{display:flex;gap:7px;flex-wrap:wrap}.brand-tag,.status-tag{font-size:.75rem;padding:4px 7px;border-radius:5px;font-weight:600}.brand-tag{background:#dfebe2;color:#245843}.brand-tag.sorhon{background:#e7eaf7;color:#4b5385}.status-tag.waiting{background:#fff2cf;color:#85600a}.status-tag.active{background:#e2eee8;color:#256347}.status-tag.closed{background:#eee;color:#656565}.pagination{border-top:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:8px 16px;font-size:.75rem}.list-empty{padding:32px 22px;color:var(--muted);font-size:.875rem}.empty-detail{flex:1;display:flex;align-items:center;justify-content:center;flex-direction:column;text-align:center;padding:30px}.empty-icon{font-size:2rem;background:#e4eee5;color:#54826b;width:72px;height:72px;border-radius:22px;display:grid;place-items:center;margin-bottom:24px}.empty-detail h2{font-size:1.5rem;line-height:1.4;letter-spacing:-.02em}.empty-detail p{color:var(--muted);font-size:.9375rem}.manual-note{font-size:.75rem;color:var(--muted);border:1px solid var(--line);padding:9px 12px;border-radius:6px;margin-top:16px}.detail{flex:1;display:flex;flex-direction:column;min-width:0;background:#f7f9f7}.detail-header{padding:22px 26px;display:flex;justify-content:space-between;align-items:center;gap:14px;background:white;border-bottom:1px solid var(--line)}.identity-heading{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.identity-heading h2{margin:0;overflow-wrap:anywhere}.detail-header p{font-size:.8125rem;margin:6px 0 0}.detail-actions{display:flex;gap:8px}.customer-strip{display:flex;gap:30px;padding:15px 26px;background:#fff;border-bottom:1px solid var(--line);flex-wrap:wrap}.customer-strip div{min-width:0}.customer-strip span{display:block;color:var(--muted);font-size:.75rem;letter-spacing:.05em;margin-bottom:4px}.customer-strip strong{font-size:.875rem;font-weight:500;overflow-wrap:anywhere}.messages{flex:1;min-height:0;overflow:auto;display:flex;flex-direction:column;align-items:flex-start;padding:24px;gap:16px;scroll-behavior:smooth}.message{max-width:82%;padding:13px 16px;border-radius:12px;background:#fff;border:1px solid var(--line);flex-shrink:0;overflow-wrap:anywhere}.message.outgoing{align-self:flex-end;background:#e5f0df;border-color:#d6e6ce;border-bottom-right-radius:3px}.message.incoming{border-bottom-left-radius:3px}.message-meta{display:block;color:#54695c;font-size:.75rem;margin-bottom:7px}.message p{font-size:1rem;white-space:pre-wrap;margin:0;line-height:1.55}.composer-area{background:#fff;padding:13px 24px 12px;border-top:1px solid var(--line)}.composer-hint{font-size:.8125rem;color:var(--muted);margin-bottom:10px}.composer{display:flex;gap:12px;align-items:flex-end}.composer textarea{background:#f7f9f7;border-color:#dce5dd;min-height:64px}.composer-area .footnote{margin:8px 0 0}.mobile-only{display:none}.chat-page{background:white}.chat-shell{max-width:560px;margin:auto;min-height:100dvh;display:flex;flex-direction:column}.chat-header{display:flex;align-items:center;gap:13px;background:var(--green);color:white;padding:20px 24px;flex-shrink:0}.chat-header .brand-symbol{background:#ffffff1c;color:white}.chat-header strong{font-size:1.125rem}.chat-header p{font-size:.8125rem;color:#e0ede7;margin:3px 0 0}.identify{padding:28px 24px}.identify h1{font-size:1.5rem;margin-bottom:10px}.identify>p.muted{font-size:.9375rem;margin-bottom:24px}.identify form>label{margin-bottom:17px}.identify .primary{width:100%;justify-content:space-between}.kind-choice{padding:0;border:0;margin:0 0 23px;display:flex;gap:10px;flex-wrap:wrap}.kind-choice legend{font-size:.875rem;font-weight:600;margin-bottom:10px}.kind-choice label{display:flex;align-items:center;gap:8px;border:1px solid var(--line);padding:10px;border-radius:7px;font-weight:500;flex:1;white-space:nowrap}.kind-choice input{width:auto;margin:0;accent-color:var(--green)}.optional{font-size:.75rem;color:var(--muted);font-weight:400;margin-left:5px}.required{color:var(--green)}.visitor-conversation{height:calc(100dvh - 91px);display:flex;flex-direction:column;min-height:280px}.visitor-status{padding:14px 20px;background:var(--light);border-bottom:1px solid var(--line);font-size:.8125rem;color:#3f5d4e;margin:0}.visitor-conversation .messages{padding:20px 16px}.visitor-conversation .composer{padding:14px;border-top:1px solid var(--line)}.visitor-conversation .composer textarea{font-size:1rem}.visitor-conversation .message{max-width:90%}.visitor-conversation>.secondary{margin:16px}.chat-error{padding:12px 20px;background:#fff0ec;margin:0}.sorhon-theme{--green:#354a85;--lime:#e0e8ff;--light:#f0f3fa}.sorhon-theme .message.outgoing{background:#e9eefb;border-color:#d5dff5}
@media(min-width:1600px){.inbox{width:390px}.messages{padding:32px 48px}}@media(max-width:1050px){.rail{width:60px}.inbox{width:300px}.topbar{padding:20px}.session{flex-direction:column;align-items:flex-end;gap:4px}.detail-header{padding:18px}.customer-strip{padding:14px 18px;gap:15px}.detail-actions{flex-direction:column}.identity-heading{gap:5px}.composer-area{padding:14px}.messages{padding:18px}.message{max-width:92%}}@media(max-width:760px){.rail{width:52px;padding:18px 5px}.rail .brand-symbol{width:36px;height:36px;font-size:1.3rem}.topbar{padding:16px}.topbar h1{font-size:1.125rem}.topbar .eyebrow{font-size:.75rem}.session strong{font-size:.75rem;max-width:100px;overflow-wrap:anywhere}.session .connection{display:none}.inbox{width:100%;border:0}.empty-detail,.detail{display:none}.show-detail .inbox{display:none}.show-detail .detail{display:flex;width:100%}.mobile-only{display:inline-block}.detail-header{padding:14px 10px;gap:8px}.detail-header h2{font-size:1rem}.detail-actions{margin-left:auto}.customer-strip{gap:12px;padding:12px;font-size:.75rem}.composer-area{padding:12px}.composer{gap:8px}.composer .primary{padding:12px}.messages{padding:14px}.login-card{padding:28px}.pagination{padding-bottom:14px}}@media(prefers-reduced-motion:reduce){.messages{scroll-behavior:auto}}